Grafords - Family Law firm

01.
About the project

Summary

Grayfords is an Top 500 independent boutique firm in Central London that specialises in English and international family law. We offer a bespoke service that provides practical legal advice alongside client care with your well-being in mind.

02.
quest to find

Challenges

In 2016, Digitbite Aka Hemitz Ltd was hired, as a strategic development partner for Grayfords marketing strategy. Working in collaboration, the team was tasked with solving two problems: first, how to get people to the Grayfords website with regularity; and second, how to centralise its digital platform so that all online activity operated within the same space. This included the development of a tenants portal. Another key factor for this project was timing; the job needed to be complete in time for their Christmas launch, when they attract more visitors than any other time of year.

The initial research stage required an understanding of Grayfords clients. After conducting surveys through both their existing mailing list and social media analytics data, marketing personas were developed to create an understanding of the types of visitors – occupation, relationship, income, etc

Once this was complete, it was possible to create site pages that were suited to meeting the needs of the target audience, in the hope of drawing them to the site on a regular basis. A range of onsite features were added including an onsite advent calendar and a shopping blog.

Grayfords achieved its objectives: a fully functional, single online platform, significantly reducing admin time to manage the digital assets and touchpoints.

Through our managed SEO program, we were able to first stabilize their fall and then grow their traffic by 300%.

03.
Contact one of our team

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